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HOW WE DO IT
Since we are still a small company (Yes, we're still a baby!), our overhead cost of doing business is small compared to giant retailers. What this means to you as our customer is that you won’t have to break the bank for a pair of trendy & quality sunglasses.
SHIPPING TIMES
We understand that in this day and age, we want everything "right now". But after much careful thought and consideration, we have come to realize that the shipping method we currently utilize is the most sustainable, eco-friendly, and cost effective approach.
We offer free standard shipping on orders $25 and up. Tracking number will be sent via email within 7 days of placing the order.
RETURN POLICY
To better serve our customers, we offer free returns of unused items in their original packaging and tags within 15 days of receipt of the order.
To request a return, please send us an email at contact@sunnysunnies.com with the following information:
ORDER NUMBER:
ITEM NAME OR NUMBER:
COLOR:
QUANTITY:
REASON CODE:
A - CHANGED MY MIND
B - I ALREADY HAVE THIS ITEM
C - INCORRECT ITEM RECEIVED
D - ITEM LOOKS DIFFERENT FROM PHOTO
E - DOES NOT LOOK GOOD ON ME
F - DEFECTIVE
G - OTHER, PLEASE SPECIFY: __________
Once your return item/s has been received & approved, we will send the refund to your original form of payment. We ask for your patience in advance as this process normally takes 3-4 weeks.
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